Union Bank Nigeria commissioned Ellae to provide a comprehensive, integrated, interoperable, and modular solution that would enable the bank manage evolving customer expectations stemming from their recent rebrand and repositioning exercise. The application was to focus on empowering customers for self-service, enabling customers to easily manage their online transactions.
The project was to involve the redesign and development of both their Internet Banking platform and Mobile Banking application used by over 2,700 staff and almost 2 million customers including both individual and corporate clients of the bank.
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